Filing an insurance claim can feel daunting—especially during already stressful times. At Granite Belt Insurance, we understand that your peace of mind depends on a claims process that is transparent, efficient, and supportive. Whether it’s a car accident, property damage, or a liability issue, we’re here to guide you every step of the way.

Here’s how the Granite Belt Insurance claims process works, broken down into clear, manageable steps:

Step 1: Immediate Support & Notification

When an incident occurs, your first step is to ensure everyone’s safety and, where appropriate, contact emergency services. As soon as it’s safe, notify us of the claim. You can do this:

  • Online via our website form
  • By phone with a dedicated claims specialist
  • In person at one of our local branches

Our team is trained to provide calm, clear guidance from the first contact.

Step 2: Gathering the Right Information

To speed up your claim, have these key details ready:

  • Policy number
  • Time, date, and description of the incident
  • Photos or videos, if available
  • Contact information for any third parties or witnesses

Don’t worry if you’re missing something—we’ll help you fill in the gaps.

Step 3: Assessment & Lodgement

Once we’ve received your claim, our team assesses the situation and lodges it into our system. For certain claims, like minor vehicle damage, we may fast-track approval. More complex cases may require:

  • On-site assessments
  • Third-party reports
  • Quotes or repair estimates

Throughout this phase, we’ll keep you updated regularly so you’re never in the dark.

Step 4: Resolution & Outcome

After assessing the claim:

  • We’ll explain your coverage, any applicable excess, and next steps.
  • Approvals are issued and repairs or replacements arranged.
  • For monetary claims, payments are processed directly to you or your chosen service provider.

Our goal is to resolve your claim as quickly and fairly as possible—with full transparency.

Step 5: Ongoing Support

Even after your claim is settled, we remain available for questions, concerns, or policy reviews. Our goal is to ensure you feel supported not just during the claim—but after it, too.

Why Granite Belt Insurance?

  • Local knowledge: We understand regional challenges.
  • Personal service: Speak to real people who care.
  • Fast response: Claims handled with urgency and empathy.

Need Help with a Claim Now?

Call us at [Insert Phone Number], visit [Website], or stop by your local Granite Belt Insurance branch. We’re ready to help you navigate the road ahead—with confidence.Granite Belt Insurance Brokers